Welcome to the official website of Tianjin Tianxin Metal Materials Co., Ltd.!

FAQ

Core products: high-precision aluminum tubes, wear-resistant mandrels, high-strength seamless aluminum tubes, aluminum sheets and coils in various specifications, anti-corrosion corrugated aluminum sheets, industrial-grade aluminum rods, and customized aluminum profiles.

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Frequently Asked Questions

How can you contact us?

If you are interested in our products, please feel free to contact us at any time. You can reach our product manager by email or via the message form at the bottom of this page.

What are your main products?

Our main products include aluminum tubes, mandrels, seamless aluminum tubes, aluminum sheets, aluminum coils, corrugated aluminum sheets, aluminum rods, and aluminum profiles.

Do you offer customized product services?

Of course, our dedicated R&D team can tailor‑design and manufacture the products you need based on your technical specifications and drawings—whether it’s custom dimensions, specialized control solutions, OEM services, or other requirements.

How long will it take to receive a quote?

Please provide the product specifications, including material, dimensions, quantity, and any other requirements. We typically issue a quotation within 6 hours, and steel prices fluctuate daily in line with market conditions. Thanks to our stable supply chain, our pricing is highly competitive. For an expedited quote, please call us or email us so we can prioritize your inquiry.

Are you a manufacturer?

Our core product lines include stainless steel and galvanized steel products. Leveraging our own manufacturing facilities, years of deep expertise in the domestic steel market, and long-term, stable partnerships with upstream and downstream suppliers, we have established distinct competitive advantages in both stainless steel and galvanized steel—offering price stability, reliable quality, and consistent supply. In addition, we also offer carbon steel products and color-coated coil sheets, among other offerings, and are confident that these will meet your expectations.

May we visit your factory?

Of course, we welcome you to visit our factory in person or to tour our production lines via an online video, so you can gain a comprehensive understanding of our capabilities and quality. We will assign a dedicated team to provide end-to-end support—simply let us know your schedule, and leave the rest to us.

What is the status of your factory’s equipment?

The plant’s principal production equipment includes the LD‑80 multi‑roll cold‑rolling tube mill, the LG‑60‑SG fully automatic cold‑rolling tube mill, the LG‑40‑SG fully automatic cold‑rolling tube mill, as well as the LD‑50, LD‑30, and LG‑20‑H cold‑rolling tube mills, the LB‑15T oil‑draw machine, the 1080‑type vacuum bright annealing furnace, and a straightening unit—forming a complete stainless‑steel product production line. In addition, the facility is equipped with state‑of‑the‑art quality‑inspection systems and processes for steel tubes and steel plates, including eddy‑current flaw detection, hydrostatic testing, spectral analysis, and hardness testing.

How do you ensure product quality?

All products undergo three rounds of inspection throughout the entire production process, covering manufacturing, cutting, and packaging. A factory inspection report is provided with each shipment. Upon request, third-party inspections by SGS or other accredited bodies are also available.

How can I trust you?

We firmly believe that integrity is the foundation of any business. We welcome you to visit our factory in Shandong, China, and invite you to conduct on-site inspections of our company, facilities, and products through video tours, live streams, and other interactive formats.

How can I obtain a sample? What are the shipping costs?

Depending on the specific product specifications, we can provide either free samples or paid samples. Simply let us know your requirements.

What is your delivery time?

Delivery times vary depending on the product and order quantity. We will arrange shipment as soon as possible while ensuring quality. Typically, in-stock items are delivered within 7 to 14 days; for out-of-stock or custom-made products, delivery takes 25 to 45 days.

What is the transaction process for your inventory products?

We offer a wide range of products in various types and specifications for you to choose from. After consultation and product confirmation: 1. We will recommend the most suitable shipping method and provide an estimated cost. 2. We will reconfirm the product quality and arrange shipment within 5 to 7 business days after receiving payment. 3. We will send you the tracking number by email and monitor the shipment throughout the process until the package is delivered to your address.

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